AR: How to record deposit refund to customer

Question: How should I record in system if I refund the deposit to customer?

Version: 1.8 / 1.9


Answer:

1. Go A/R > A/R Deposit Entry, select document and click on view.


Deposit refund1.png


2. Click on Forfeited & Refund button.


Deposit refund2.jpg


3. Check on Refund Deposit, click on + button and select payment method, key in the refund amount/date, and click on Save.


Deposit refund3.jpg


You may go to G/L > Cash Book to preview or print the Payment Voucher.


Deposit refund4.png


By: Lay Swan 171226, KM 171228, P171229



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