Category:AutoCount Accounting 2.0:FAQTroubleshoot: Difference between revisions

From AutoCount Resource Center
(38 intermediate revisions by the same user not shown)
Line 1: Line 1:
  +
==Stock==
  +
#[[Accounting 2.0 - Stock: Selling Price was not auto calculated after keyed in Standard Cost|Selling Price was not auto calculated after keyed in Standard Cost]] -(Rot/LS/P)
  +
#[[Accounting 2.0 - Stock: Stock Item Maintenance did not show stock analysis codes such as Item Brand / Item Category /Item Class|Stock Item Maintenance did not show stock analysis codes such as Item Brand / Item Category /Item Class]] -(Rot/LS/P)
  +
#[[Accounting 2.0 - Stock: Stock Take–Unit cost become zero after click on recalculate on hand quantity|Stock Take–Unit cost become zero after click on recalculate on hand quantity]] -(SW/LS/P)
  +
#[[Accounting 2.0 - Stock: Stock Take – Quantity cannot be negative|Stock Take – Quantity cannot be negative]] -(ZX/LS/P)
   
 
==Sales==
  
==Sales==
 
#[[Accounting 2.0 - Sales: Can’t change multi pricing in Invoice|Can’t change multi pricing in Invoice]] -(Jac/LS/P)
  
#[[Accounting 2.0 - Sales: Can’t change multi pricing in Invoice|Can’t change multi pricing in Invoice]] -(Jac/LS/P)
 
#[[Accounting 2.0 - Sales: Document transfer conflict when do transfer from two documents|Document transfer conflict when do transfer from two documents]] -(LS/P)
  
#[[Accounting 2.0 - Sales: Document transfer conflict when do transfer from two documents|Document transfer conflict when do transfer from two documents]] -(LS/P)
  +
#[[Accounting 2.0 - Sales: Unable to drag Multi Pricing column from layout tree view|Unable to drag Multi Pricing column from layout tree view]] -(Jul/LS/P)
  +
#[[Accounting 2.0 - Sales: Item not found in Invoice|Item not found in Invoice]] -(Azi/LS/P)
  +
#[[Accounting 2.0 - Sales: Unable to View Flow|Unable to View Flow]] -(Ash/LS/P)
  +
#[[Accounting 2.0 - Sales: Advanced Quotation - Email notification did not send to Approver and Sales Agent|Advanced Quotation - Email notification did not send to Approver and Sales Agent]] -(Ash/LS/P)
  +
#[[Accounting 2.0 - Sales: Same item merged into one detail line when transfer multiple D/O to one Invoice|Same item merged into one detail line when transfer multiple D/O to one Invoice]] -(Tan/LS/P)
  +
#[[Accounting 2.0 - Sales: Apply formula for Subtotal causing incorrect Unit Price|Apply formula for Subtotal causing incorrect Unit Price]] -(Tan/LS/P)
  +
#[[Accounting 2.0 - Sales: Error - Column ‘Footer1TaxType’ does not belong to table Master when edit and Save Consignment|Error - Column ‘Footer1TaxType’ does not belong to table Master when edit and Save Consignment]] -(Aim/LS/P)
  +
  +
==Purchase==
  +
#[[Accounting 2.0 - Purchase: Why is Creditor Code auto assigned in Purchase Request?|Why is Creditor Code auto assigned in Purchase Request?]] -(Aim/LS/P)
  +
  +
==General Maintenance==
  +
#[[Accounting 2.0 - General Maintenance: User default Location/Project missing after assigned|User default Location/Project missing after assigned]] -(Ash/LS/P)
  +
  +
==Prompted Message==
  +
#[[Accounting 2.0 - Prompted Message: Error during upgrade to 2.0-Error while installing SQL functions and Stored Procedures|Error during upgrade to 2.0-Error while installing SQL functions and Stored Procedures]] -(Tan/LS/P)
  +
#[[Accounting 2.0 - Prompted Message: Error upgrade to 2.0-Unknow Sql Exception… Invalid object name ‘Settings’|Error upgrade to 2.0-Unknow Sql Exception… Invalid object name ‘Settings’]] -(Tan/LS/P)
  +
#[[Accounting 2.0 - Prompted Message: Import Member error - Object reference not set to an instance of an object|Import Member error - Object reference not set to an instance of an object]] -(SW/LS/P)
  +
#[[Accounting 2.0 - Prompted Message: Error Message - Unable to connect to server|Error Message - Unable to connect to server]] -(SW/LS/P)
  +
#[[Accounting 2.0 - Prompted Message: Unable to create new account book, error message-Unknown SQL Exception.Invalid object name Setting|Unable to create new account book, error message-Unknown SQL Exception.Invalid object name Setting]] -(SW/LS/P)
  +
#[[Accounting 2.0 - Prompted Message: Import Data Error – Fail to save Item: xxx. The value of column IngredientItemCode is table ItemIngredient does not exist in its master file|Import Data Error – Fail to save Item: xxx. The value of column IngredientItemCode is table ItemIngredient does not exist in its master file]] -(Aimi/LS/P)
  +
#[[Accounting 2.0 - Prompted Message: Unable to start AutocountServerService – Service AutocountServerService was not found on computer|Unable to start AutocountServerService – Service AutocountServerService was not found on computer]] -(ZX/LS/P)
  +
#[[Accounting 2.0 - Prompted Message: Change Item Code error – Invalid column name ‘Key1’|Change Item Code error – Invalid column name ‘Key1’]] -(ZX/LS/P)
  +
#[[Accounting 2.0 - Prompted Message: Unable to customize Widget – Access Denied|Unable to customize Widget – Access Denied]] -(Aimi/LS/P)
  +
#[[Accounting 2.0 - Prompted Message: Unable send batch mail - No email address found at record 2|Unable send batch mail - No email address found at record 2]] -(KC/LS/P)
   
 
==Login Issue==
  
==Login Issue==
 
#[[Accounting 2.0 - Login Issue: Login error – There was no endpoint listening at …|Login error – There was no endpoint listening at …]] -(LS/P)
  
#[[Accounting 2.0 - Login Issue: Login error – There was no endpoint listening at …|Login error – There was no endpoint listening at …]] -(LS/P)
  +
#[[Accounting 2.0 - Login Issue: Login error – 0 internet user (s) already login to AutoCount Accounting|0 internet user (s) already login to AutoCount Accounting]] -(Tan/LS/P)
  +
#[[Accounting 2.0 - Login Issue: Login Error – The underlying connection was closed: The connection was closed unexpectedly|Login Error – The underlying connection was closed: The connection was closed unexpectedly]] -(ZX/LS/P)
   
  +
==License==
  +
#[[Accounting 2.0 - License: Activate License – Cannot create a file when that file already exists|Activate License – Cannot create a file when that file already exists]] -(SW/LS/P)
  +
#[[Accounting 2.0 - License: No data available in License Portal|No data available in License Portal]] -(LS/P)
  +
#[[Accounting 2.0 - License: Why the account book license is Trial Version with 500 transaction limit|Why the account book license is Trial Version with 500 transaction limit]] -(SW/LS/P)
  +
#[[Accounting 2.0 - License: Activation License – Fail to get Server ID from this PC|Activation License – Fail to get Server ID from this PC]] -(SW/LS/P)
  +
#[[Accounting 2.0 - License: Why License Control Panel shows Reload Level status?|Why License Control Panel shows Reload Level status?]] -(Rot/LS/P)
  +
  +
==Others==
  +
#[[Accounting 2.0 - Others: Data is not loaded in Report Design|Data is not loaded in Report Design]] -(SW/LS/P)
  +
#[[Accounting 2.0 - Others: Some fields are missing from layouts in Version 2.0|Some fields are missing from layouts in Version 2.0]] -(Mic/LS/P)
  +
#[[Accounting 2.0 - Others: Bar Code input is not working|Bar Code input is not working]] -(Aimi/LS/P)
  +
#[[Accounting 2.0 - Others: Easy Item button disappeared|Easy Item button disappeared]] -(Aimi/LS/P)
  +
#[[Accounting 2.0 - Others: Shortcut tiles did not appear after added|Shortcut tiles did not appear after added]] -(Aimi/LS/P)
   
   
 
{{NavigateForUser}}
  
{{NavigateForUser}}
  +
  +
  +
[[Category:Users]]

Revision as of 07:18, 29 November 2021

Stock

  1. Selling Price was not auto calculated after keyed in Standard Cost -(Rot/LS/P)
  2. Stock Item Maintenance did not show stock analysis codes such as Item Brand / Item Category /Item Class -(Rot/LS/P)
  3. Stock Take–Unit cost become zero after click on recalculate on hand quantity -(SW/LS/P)
  4. Stock Take – Quantity cannot be negative -(ZX/LS/P)

Sales

  1. Can’t change multi pricing in Invoice -(Jac/LS/P)
  2. Document transfer conflict when do transfer from two documents -(LS/P)
  3. Unable to drag Multi Pricing column from layout tree view -(Jul/LS/P)
  4. Item not found in Invoice -(Azi/LS/P)
  5. Unable to View Flow -(Ash/LS/P)
  6. Advanced Quotation - Email notification did not send to Approver and Sales Agent -(Ash/LS/P)
  7. Same item merged into one detail line when transfer multiple D/O to one Invoice -(Tan/LS/P)
  8. Apply formula for Subtotal causing incorrect Unit Price -(Tan/LS/P)
  9. Error - Column ‘Footer1TaxType’ does not belong to table Master when edit and Save Consignment -(Aim/LS/P)

Purchase

  1. Why is Creditor Code auto assigned in Purchase Request? -(Aim/LS/P)

General Maintenance

  1. User default Location/Project missing after assigned -(Ash/LS/P)

Prompted Message

  1. Error during upgrade to 2.0-Error while installing SQL functions and Stored Procedures -(Tan/LS/P)
  2. Error upgrade to 2.0-Unknow Sql Exception… Invalid object name ‘Settings’ -(Tan/LS/P)
  3. Import Member error - Object reference not set to an instance of an object -(SW/LS/P)
  4. Error Message - Unable to connect to server -(SW/LS/P)
  5. Unable to create new account book, error message-Unknown SQL Exception.Invalid object name Setting -(SW/LS/P)
  6. Import Data Error – Fail to save Item: xxx. The value of column IngredientItemCode is table ItemIngredient does not exist in its master file -(Aimi/LS/P)
  7. Unable to start AutocountServerService – Service AutocountServerService was not found on computer -(ZX/LS/P)
  8. Change Item Code error – Invalid column name ‘Key1’ -(ZX/LS/P)
  9. Unable to customize Widget – Access Denied -(Aimi/LS/P)
  10. Unable send batch mail - No email address found at record 2 -(KC/LS/P)

Login Issue

  1. Login error – There was no endpoint listening at … -(LS/P)
  2. 0 internet user (s) already login to AutoCount Accounting -(Tan/LS/P)
  3. Login Error – The underlying connection was closed: The connection was closed unexpectedly -(ZX/LS/P)

License

  1. Activate License – Cannot create a file when that file already exists -(SW/LS/P)
  2. No data available in License Portal -(LS/P)
  3. Why the account book license is Trial Version with 500 transaction limit -(SW/LS/P)
  4. Activation License – Fail to get Server ID from this PC -(SW/LS/P)
  5. Why License Control Panel shows Reload Level status? -(Rot/LS/P)

Others

  1. Data is not loaded in Report Design -(SW/LS/P)
  2. Some fields are missing from layouts in Version 2.0 -(Mic/LS/P)
  3. Bar Code input is not working -(Aimi/LS/P)
  4. Easy Item button disappeared -(Aimi/LS/P)
  5. Shortcut tiles did not appear after added -(Aimi/LS/P)



Go to menu

IconAcc20.PNG AutoCount Accounting 2.0 & 2.1


IconAcc188.PNG AutoCount Accounting 1.8 / 1.9
Wiki-Payroll.png AutoCount Payroll
Wiki-POS.PNG AutoCount POS


Wiki-AOTG.PNG AutoCount On The Go
Wiki-Accounting-Plugin.png AutoCount Accounting Plug-In Documentations

This category currently contains no pages or media.

Retrieved from "https://wiki.autocountsoft.com/w/index.php?title=Category:AutoCount_Accounting_2.0:FAQTroubleshoot&oldid=19184"