Category:Users:MFAQ

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Most Frequently Asked Question (MFAQ)

Need help? This page highlights the most popular or seasonal FAQs where we are going through currently OR to be expected in the near future !


  1. Valid document date is between 01/01/2017 and 31/12/2018.
  2. Backup error - File is not a valid archive. I/O error occur?
  3. The server was not found or was not accessible
  4. How to change GST column caption to Tax
  5. Restore Error - SQL Server cannot process this media family
  6. Your database version is later than supported database
  7. Sorry you have exceeded 500 transaction limit?
  8. You are not allowed to edit documents from other source.
  9. Balance Sheet amount not tally with Creditor Aging Amount
  10. How to setup Auto Backup?
  11. Show Instant Info- Price History is empty
  12. Stock Balance quantity not tally with total balance quantity at Stock Item Maintenance
  13. How to remove Unit Price and Total when it is ‘0.00’ in Invoice
  14. Hamachi can’t be turned on
  15. How to create new account book from a client pc
  16. Decimal setting for qty & unit price in purchase invoice
  17. Login error – In order to use Remote USB Key, you must install AutoCount Backup server at Database Server Pc
  18. Login Message - "Fail to check database exist in Scheduled Backup"...There was no endpoint listening at...
  19. ARCN didn’t specify project no., but project no. appears in ledger report?
  20. How to do adjustment when negative value exists in column 5 (b) or column 6 (b)
  21. Login Error - 1 stock only network user already login to AutoCount Accounting but your current license only allows 0 stock only network user
  22. Save Invoice error - 'Invalid account no'
  23. Unable to select deposit account in New A/R Deposit
  24. Stock Value Maintenance – Do not Translate
  25. Report Design - Rich Text did not show properly
  26. Why I couldn't delete Item Code?
  27. How to account for GST at 0% and declare the output tax in final GST-03 for goods held in hand (Fixed Asset & Stock) before effective date of SST?
  28. Debtor Statement - Send batch mail
  29. Can't Save ARAP Contra?
  30. What should I do if my company name is changed


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