Cloud Payroll - Apply leave Error - Payroll Process is created

Question : Employee use E-leave to apply leave but system shows “Payroll Process is Created”. Why?

Eleave error 1.png


Possible Reason :

Leave application fall in the month which its payroll is already processed.

Example : Payroll user has processed Payroll for July 2020, and now you’re applying leave for July 2020.


Solution (1) :

Delete payroll processor for July 2019, and employee will be able to apply leave using E-Leave module. After that, run July 2019 payroll process.


Solution (2) :

Instead of applying leave using E-Leave module, maintain leave record in Leave Adjustment. In this way, no need to delete payroll process. Just the payroll of affected employee will need a reset. If not, the leave taken will only show in August 2020.



By : Aisyah 190128, Lay Swan 190221, P190226

Updated by Aisyah 200713, Azirah 200714, P200727



Go to menu

  AutoCount Accounting 2.0


  AutoCount Accounting 1.8 / 1.9
  AutoCount Payroll
  AutoCount POS


  AutoCount On The Go
  AutoCount Accounting Plug-In Documentations