Cloud Payroll - Employee : Employee Maintenance shows No Data Available

Question : I have invited a new payroll user, but why can't he see the details of Employee maintenance? It shows No data available.

EmployeeMaintenance1a.png


Possible Reason :

You did not assign any Authorized Employee Group for this Payroll user. .

EmployeeMaintenance2a.png


Solution :

1) Go to Tools > User Setting > User Authorization.

2) Select the payroll user email and click EDIT button.

3) Click on Authorized Employee Groups.

4) Tick to assign relevant Employee Groups and Save.


EmployeeMaintenance3a.png


Now the user should be able ti view the employee maintenance details.


By : ChenOng200225, Azirah200311, P200313


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