Cloud Payroll - Payroll Management : Overtime amount is not updated after keyed in: Difference between revisions

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'''Question :''' I have made changes to overtime details, and when I click on ‘Back to Main’ and view the Summary, the Gross Pay for this employee is not updated. Why?
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'''Question :''' I have made changes to overtime details at Payroll Processor, when I click on ‘Back to Main’ to view the Summary, the Gross Pay for this employee is not updated. Why?
   
[[File:Ot not update1.png]]
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[[File:Ot not update1_1.png |1000px]]
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<br><b>Figure 1</b></br>
   
   
[[File:Ot not update2.png]]
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[[File:Ot not update2_1.png |1000px]]
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<br><b>Figure 2</b></br>
   
   
 
<u><b>Possible Reason :</b></u>
 
<u><b>Possible Reason :</b></u>
   
You may have forgotten to click on ‘Recalculate’ after making changes to Overtime Details.
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You may have forgotten to click on <span style='color:red'>‘Recalculate’</span> after making changes to Overtime Details.
   
   
 
<u><b>Solution :</b></u>
 
<u><b>Solution :</b></u>
   
1) Click the <span style='color:red'>“0.00”</span> at Overtime Details.
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1) Click the <span style='color:red'>“0.00”</span> at Overtime Details.(Figure3)
   
[[File:Ot not update3.png]]
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[[File:Ot not update3_1.png |1000px]]
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<br><b>Figure 3</b></br>
   
   
2) Go into Tab <span style='color:red'>Overtime Details</span>, key in the Quantity for its respective overtime rate, then click on <span style='color:red'>Proceed</span>.
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2) At the prompted Overtime Details, key in Quantity for its respective overtime rate, then click on Save (Figure 4)
   
[[File:Ot not update4.png]]
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[[File:Ot not update4_1.png |1000px]]
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<br><b>Figure 4</b></br>
   
 
3) Click on <span style='color:red'>Save & Recalculate</span>, then your gross pay is updated (Figure 5).
   
 
[[File:Ot not update5_1.png |1000px]]
3) Click on <span style='color:red'>Recalculate</span>, then click on <span style='color:red'>Back to Main</span>.
 
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<br><b>Figure 5</b></br>
   
[[File:Ot not update5.png]]
 
   
 
4) Look summary, the gross pay is updated now (Figure 6)
   
 
[[File:Ot not update6_1.png |1000px]]
4) In the summary, the gross pay is updated now.
 
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<br><b>Figure 6</b></br>
 
[[File:Ot not update6.png]]
 
   
   
   
 
By : Ashikin 190207, Lay Swan 190510, P190513
 
By : Ashikin 190207, Lay Swan 190510, P190513
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<p><b> Updated by Chen Ong 200514 , Azirah 200518, P200519 </b></p>
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Latest revision as of 02:34, 21 May 2020

Question : I have made changes to overtime details at Payroll Processor, when I click on ‘Back to Main’ to view the Summary, the Gross Pay for this employee is not updated. Why?

Ot not update1 1.png
Figure 1


Ot not update2 1.png
Figure 2


Possible Reason :

You may have forgotten to click on ‘Recalculate’ after making changes to Overtime Details.


Solution :

1) Click the “0.00” at Overtime Details.(Figure3)

Ot not update3 1.png
Figure 3


2) At the prompted Overtime Details, key in Quantity for its respective overtime rate, then click on Save (Figure 4)

Ot not update4 1.png
Figure 4

3) Click on Save & Recalculate, then your gross pay is updated (Figure 5).

Ot not update5 1.png
Figure 5


4) Look summary, the gross pay is updated now (Figure 6)

Ot not update6 1.png
Figure 6


By : Ashikin 190207, Lay Swan 190510, P190513

Updated by Chen Ong 200514 , Azirah 200518, P200519



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