Cloud Payroll - Payroll Migration : When browsing local database get error "I/O error during "CreateFile (open)"

The printable version is no longer supported and may have rendering errors. Please update your browser bookmarks and please use the default browser print function instead.

Question : I am doing payroll migration from Payroll 2.9 to Cloud Payroll, but when I browse the local database, system prompted error “I/O error during "CreateFile (open)" operation for file "C:\PROGRAM FILES (X86)\AUTOCOUNT\PAYROLL\xxx”

Browse db error1.png


Possible Reason :

This is because currently you still login that database in Payroll 2.9.

Browse db error2.png


Solution :

Log out Payroll 2.9 and you may successfully browse the local database and start migration.

Browse db error3.png


By : Lay Swan 181215, P190102



Go to menu

  AutoCount Accounting 2.0


  AutoCount Accounting 1.8 / 1.9
  AutoCount Payroll
  AutoCount POS


  AutoCount On The Go
  AutoCount Accounting Plug-In Documentations