Cloud Payroll - Payroll Migration : not able to select company after applied API key and login

Question : I’ve generated API key from cloud payroll. In payroll migration tools, after I applied the API key and login, there is no company for me to select. Why?


Possible Reason :

You did not assign any company in this API key.

Solution :

1) In Cloud Payroll Subscription Prtal, go to Maintenance > API Maintenance, click on the API key.


2) Check the checkbox of the Mycompany and click on Save.



3) Back to the payroll migration tools, and click on Refresh. Now you can select the company name and start the migration steps.


By : Lay Swan 190207, P190208

Update by Azirah 200414, P200423

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