Pos3/5/FNB: Stock Item Listing Qty does not match with other stock reports

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Question :

Balance quantity at Stock > Stock Item Maintenance, item listing is not the same as stock card & stock balance report?

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Possible Reason :

System balance quantity may need to be refreshed due to heavy traffic transaction.


Solution :

1. First try to check your fiscal year end date. Go to Tools > Manage Fiscal Year

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2. Check the current year End Date, then go to your stock report

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3.Make sure the date range (to date) is the same as the End Date, then Inquiry to see if the balance Qty is correct.

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4.If it is still not the same, go to Windows Start > AutoCount POS 5.0 > AutoCount POS 5.0 Management Studio > Login Admin ID & Password

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5. Go to Data Consistency > Fix Inconsistent Stock Balance Quantity Problem

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6.Click on these 2 buttons > OK > then check again if the quantity in listing & other reports are matched.

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By: CK 20210309, Jacky 20210524, P210526 [000197]


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