Difference between revisions of "Pos3/Pos5/FNB: How to do item return and refund?"

From AutoCount Resource Center
Jump to navigation Jump to search
(Created page with "<u><b>Question :</b></u> How to handle item return and refund? <u><b>Solution :</b></u> Login POS system, scan/key in the returned item, click on Qty button on the right,...")
 
 
Line 6: Line 6:
 
<u><b>Solution :</b></u>
 
<u><b>Solution :</b></u>
   
Login POS system, scan/key in the returned item, click on Qty button on the right, change the quantity value to negative.
+
1. Login POS system, scan/key in the returned item, click on Qty button on the right, change the quantity value to negative.
   
[[File:000071-a.png]]
+
[[File:000071-a.png|1000px]]
   
   
You will be prompted with Enter Doc No. screen, enter the receipt number of returning item, or click on Search Button to search.
+
2. You will be prompted with Enter Doc No. screen, enter the receipt number of returning item, or click on Search Button to search.
   
 
[[File:000071-b.png]]
 
[[File:000071-b.png]]
   
   
Select a refund method, your refund transaction is done.
+
3. Select a refund method, your refund transaction is done.
   
 
[[File:000071-c.png]]
 
[[File:000071-c.png]]

Latest revision as of 01:08, 27 September 2021

Question :

How to handle item return and refund?


Solution :

1. Login POS system, scan/key in the returned item, click on Qty button on the right, change the quantity value to negative.

000071-a.png


2. You will be prompted with Enter Doc No. screen, enter the receipt number of returning item, or click on Search Button to search.

000071-b.png


3. Select a refund method, your refund transaction is done.

000071-c.png


By: SengHoong 20200519, Jacky 20200628, P200630 [000071]


Go to menu

IconAcc20.PNG AutoCount Accounting 2.0


IconAcc188.PNG AutoCount Accounting 1.8 / 1.9
Wiki-Payroll.png AutoCount Payroll
Wiki-POS.PNG AutoCount POS


Wiki-AOTG.PNG AutoCount On The Go
Wiki-Accounting-Plugin.png AutoCount Accounting Plug-In Documentations