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Pos: Unable to delete commission from commission maintenance

Question: I cannot delete the promoter's commission, system prompts an error “The value of column CommissionID in table PosPromoter does not exist in its master file.” I’m sure that I didn’t create any transaction for this commission plan.


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Possible Reason:

The error is due to the commission id is used in POS Promoter setting.



Solution:

To remove the setting, you need to;

1. Go to Point of Sale > Promoter > Promoter Maintenance,


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2. To know which promoter is tied to this commission, right click on detail pane to select Column Chooser. Drag the Commission ID to detail pane.


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3. Select Promoter and click on Edit.


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4. Press Ctrl + 0 on your keyboard to remove the value in the field of Commission:


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5. You will be able to delete the Commission ID now.


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By: Azirah 180402, KM 180406, P180409



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