Sales: How to record stock return from cash sales?

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Question: How to record stock return from cash sales?

Version: 1.8 / 1.9 / 2.0


Assuming the Cash Sales has been fully paid and the stock returned will be refunded.

Step 1: Go to Sales > Credit Note.

Cs stock return1.png

Step 2: Click on Create a new Credit Note.

Cs stock return2.png

Step 3: Select the Debtor, add Item Code, make sure the Return is checked, and then click on Save.

Cs stock return3.png

Step 4: Go to A/R > A/R Refund Entry.

Cs stock return4.png

Step 5: Click on Create a new A/R Refund.

Cs stock return5.png

Step 6: Select Debtor, add Payment Method and key in Payment Amount, knock off the specific CN that you created previously, and then click on Save.

Cs stock return6.png

Now, the stock has been returned and the payment have been refunded to your debtor.

By: CY 170929, KM 171004, P171020

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