Troubleshooting:Aging Report - The value of Total is not Shown

Question: When I inquiry the Aging Report, the value of "Total" at footer is not displayed?

Version: 1.8 / 1.9 / 2.0

Debtor-Aging-Total-Missing-1.png


Possible Reason:

When the list of debtors you inquired consists of more than 1 currency, the total column at the footer will be hidden automatically. This is because value of different currencies can not be logically summed up.


Solution:

1. Filter your debtors to only one particular currency at one time.

Debtor-Aging-Total-Missing-3.png


2. Make use of the local currency option at “More Options”. Then you may view the total column of all debtors under in home currency.

Debtor-Aging-Total-Missing-4.png


The system will automatically convert all foreign amount into local amount so that the total added up would be in home currency.

Debtor-Aging-Total-Missing-5.png


By:JS 170323, KM 170705; P170801


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