Troubleshooting:Unable to key in amount directly in opening balance for debtor and creditor

Question : Why I can’t key in amount directly in opening balance for debtor and creditor?

Version : 1.8 / 1.9 / 2.0

Arap opening1.jpg


Possible Reason :

You did not enable the function can direct edit Debtor/Creditor Opening Balance.


Solution :

To allow key in debtor/creditor opening balance directly, you need to go to Tools > Manage Fiscal Year, highlight current fiscal year, check the checkbox of can direct edit Debtor/Creditor Opening Balance.


Arap opening2.jpg


Note : But this is not the correct way to maintain Debtor/Creditor Opening Balance. This action will cause your ledger and Aging not tally due to no entries record in the Aging.

The correct way to maintain Debtor/creditor opening, is go to AR / AP Menu to key in 'Past' entries or 'YTD' entries such as Invoice, CN, DN, Payment. The amounts of Past/YTD entries will be updated to Opening / YTD Balance.


By : Lay Swan 180629, P180719



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