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Troubleshooting: ARCN didn’t specify project no., but project no. appears in ledger report?

Question: Why I created an A/R Credit Note without any project, but in Ledger report still show out with project number?


CN pro1.png


CN pro2.png


Possible Reason:

In A/R and A/P Credit Note, AutoCount will post the entry according to Project and Department defined in the document it knocked off.


Solution:

1. Go to Tools > Options > G/L > G/L Posting.

2. Search for ‘Post by the Project and Department in CN’ and enable it. This means the posting will be in accordance with Project or Department defined in CN instead of document it knocked off.


CN pro3.png


3. Then, edit and save the A/R and A/P Credit Note. If you have plenty of document need to do so, you can use Repost G/L A/R A/P Transactions function in AutoCount Management Studio.

4. Ledger result will show as below once you done the steps as above mentioned:


CN pro4.png


By: Julee 170728, CY 170814, P170816


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