Troubleshooting: Access Denied when preview / print at View Posting Details

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Question: After I viewed posting details and wish to Preview or Print, system prompted “Access is denied”, where should I enable it?

Version: 1.8 / 1.9 / 2.0

Cant preview posting detail1.png


Possible Reason :

The access right is not granted.


Solution :

Go to General Maintenance > Access Right Maintenance > AutoCount Accounting > General Ledger > View Transaction Summary , to grant the access right for the user.

Cant preview posting detail2.png


View Posting Details again at the transaction, you should be able to Preview / Print now.

Cant preview posting detail3.png


By: Aimi 211116, Lay Swan 211126, P211129



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