Troubleshooting: Column Ref. 2 shows nothing when there is a negative amount

From AutoCount Resource Center

Question: Why the column for Ref.2 is empty if I key in negative amount in payment voucher?Jac

Version: 1.8 / 1.9 / 2.0

Ref 2 no shown1.png

Possible Reason:

By default, System do not capture negative amount into column ref.2.


1. In payment voucher detail pane, right click the column and select Column chooser.

Ref 2 no shown2.png

2. Find a column Negative KO Payment and double click on it.

Ref 2 no shown3.png

3. Then check the checkbox of Negative KO Payment on the negative amount.

Ref 2 no shown4.png

Lastly view your posting details. Info will be shown now.

Ref 2 no shown5.png

By: Jacky 180205, KM 180420, P180427

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