Troubleshooting: Commission amount shows under expenses column in Sales Agent Contribution report

Question: I have paid commission to the Sales Agent, but why in the Sales Agent Contribution report, the amount shows under Expenses instead of Commissions column (refer Image 2)?

Version: 1.8 / 1.9 / 2.0

Comm acc1.gif

Image 1


Comm acc2.png

Image 2


Possible Reason:

You did not maintain the commission accounts.


Solution:

Maintain the commission account and the amount under expenses column will go to Commissions column.


Go to Sales > Sales Agent Contribution;

1) Click on Maintain Commission Accounts,

2) Click on Add,

3) Select your Commission Account,

4) Click on OK,

5) Click on X to close the Maintain Commission Accounts screen,

6) Inquiry again and now you will see the figure show under commissions column. (refer to image 4)


Comm acc3.png

Image 3


Comm acc4.png

Image 4



By: Lay Swan 180514, KM 180517, P180522



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