Troubleshooting: Company Name and Menu tab wording are missing
Question: On the main page, the company name and menu tab wording are missing?
Version: 1.8 / 1.9 / 2.0
Possible Reason :
The computer does not have Tahoma font style. As AutoCount is using Tahoma and Microsoft San-Serif, this 2 font styles need to be available in the computer.
1) Go to Control Panel > Appearance and Personalization > Fonts.
2) You would need to go to another computer with same path and copy the missing font style Tahoma and save to a movable drive.
3) Copy from the movable drive and paste the font style into the Fonts.
4) Re-login AutoCount, you should be able to access to any menu now.
By: Rotcana 220415, Lay Swan 220425, P220428
|AutoCount Accounting 2.0
|AutoCount Accounting 1.8 / 1.9
|AutoCount On The Go
|AutoCount Accounting Plug-In Documentations