Troubleshooting: Create Account Book error – The device is not ready

Question: I did test the connection to SQL instance successfully, but upon clicking on finish while create new account book, system prompted message “The device is not ready”. Why?

Version: 1.8 / 1.9 / 2.0

Device not ready1.png

Device not ready2.png

Possible Reason:

The database folder you have chosen does not exist or the external storage device is not well connected.


Please check the database folder path, make sure the path is correct, valid and can access.

Device not ready3.png

If D:\AutoCount Data is not valid, you may change it to C:\AutoCount Data, then you should be able to create the account book.

By: Benjamin 220815, Lay Swan 220826, P220826

Go to menu

  AutoCount Accounting 2.0 & 2.1

  AutoCount Accounting 1.8 / 1.9
  AutoCount Payroll
  AutoCount POS

  AutoCount On The Go
  AutoCount Accounting Plug-In Documentations