View source for Troubleshooting: Create Item error – 1 is not a supported code page. Parameter name: codepage

'''Question:''' When I create a new stock item, system prompted an error message: “1 is not a supported code page. Parameter name: codepage”. Why?

'''Version:''' 1.8 / 1.9 / 2.0

[[File:Codepage1.png]]


<u><b>Possible Reason:</b></u>

Suspected that there is a language mismatch between AutoCount and the computer’s operating system.


<u><b>Solution:</b></u>

Change the language at the Region settings to <span style='color:red'>English (Malaysia)</span>.

[[File:Codepage2.png]]


Then re-login AutoCount, you should be able to successfully create new stock item.


'''Note:''' Please seek assistance from your software dealer if the problem still persists after performing the suggested steps.


By: Jodie 220413, Lay Swan 220427, P220428

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