Troubleshooting: EUnable to select or change tax code when creating a new invoice

Question: Why can’t I select GST Code when creating a new invoice? There is no drop-down list to select in GST Code column?

Version: 1.8 / 1.9 / 2.0

Cant select tax code1.png

Possible Reason:

This is because of Access Rights control. The user is not authorised to change tax code during transaction, and default setting of tax code shall apply.


Just do nothing if you wish to maintain the current access rights control.

Should you wish to amend the access rights, go to General Maintenance > User Maintenance > Access Rights > AutoCount Accounting > GST > Change Tax Fields; add in the particular user ID or user group for this access rights.

Cant select tax code2.png

By: Ella 171017, KM 171019, P171020

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