Troubleshooting: Error Message when generate new GST Processor - Unable to lauch a new form in new thread because of out of memory

Question: When I go to GST Processor page, error message prompted: ‘Unable to launch a new form in new thread because of Out of Memory’?

Version: 1.8 / 1.9 / 2.0

Processor out memory1.png



Possible Reason:

Your account book has huge volume of transactions, and you are using 32-bit AutoCount to generate new GST Processor which causes the time out in AutoCount system.



Solution:

If the PC is installed with 64-bit Operating System, install a 64-bit AutoCount version to that PC and re-generate the GST Processor.



Note: You are encouraged to perform Year End Closing on your account book to reduce the size of database.



By: Michelle 180126, KM 180328, P180403



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