View source for Troubleshooting: Error create transaction in Windows 10

'''Question:''' When create any new transaction in AutoCount, system will prompt ‘ Object reference not set to an instance of an object’. Why?

<b>Version:</b> 1.8 / 1.9 / 2.0

[[File:Tablet mode1.png]]




<u><b>Possible reason:</b></u>

AutoCount does not support tablet mode, you must login windows using desktop mode.



<u><b>Solution:</b></u>

1.	Click on Search icon and key in Tablet mode, click on Table Mode settings.


[[File:Tablet mode2.png]]




2.	Change to ‘'''use desktop mode'''’ under When I Sign In and re-login Windows. 


[[File:Tablet mode3.png]]




You should now be able to create a new transaction.



By: Julee 180503, KM 180503, P180522




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