View source for Troubleshooting: Error creating new account book in client pc

'''Question:''' Why can’t I create new account book in client pc? There is an error message “Test Connection failed” prompted.

<b>Version:</b> 1.8 / 1.9 / 2.0

[[File:Cabe1.png]]


<u><b>Possible reason:</b></u> 

You have chosen the 1st option ‘<span style='color:red'>create a default account book in this pc</span>’ for Database Server Location. This option is to create account book in own pc and SQL Server must be installed in that pc.


<u><b>Solution:</b></u>  

To create new account book from workstation, user should select

i.	2nd option, which is “<span style='color:red'>Create a new account book in any PC</span>’

ii.	Then, “<span style='color:red'>Get Available Servers</span>.” (to select the server)


[[File:Cabe2.png]]


iii.	After selecting server, you may click on the “<span style='color:red'>Test Connection</span>” to check whether connection to server is success or not. Then proceed with the account book creation.




By: Azirah 171013, KM 171016, P171020

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