View source for Troubleshooting: Fail to Save Invoice at AOTG – Backorder exception for item(s) : BOM0

'''Question :''' Why am I not able to save Invoice at AOTG but able to save in AutoCount system when the item was in back order status.

[[File:Backorder exception1.png]]


<u><b>Possible Reason :</b></u>

You have not enabled “Allow Backorder” in AOTG.


<u><b>Solution :</b></u>

1)	Go to <span style='color:red'>Setting > Administration</span>,

[[File:Backorder exception2.png]]


2) Click on <span style='color:red'>Account Books</span>

[[File:Backorder exception3.png]]


3) Select the Account Book and click on <span style='color:red'>Edit</span>

[[File:Backorder exception4.png]]


4) <span style='color:red'>Check</span> the checkbox for <span style='color:red'>Delivery Order, Invoice, Cash Sale</span> under <span style='color:red'>Allow Backorder</span> and click on <span style='color:red'>Save</span>

[[File:Backorder exception5.png]]


5) <span style='color:red'>Login</span> again to AOTG and now you should be able to save transaction although the item is in backorder

[[File:Backorder exception6.png|900px]]



By : CK 181011, Lay Swan 181012, P181015


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