Troubleshooting: Failed to commit SST Processor “SST Penalty AccNo cannot be empty”

Question : Failed to commit SST processor, system prompted error “SST Penalty AccNo cannot be empty”.

Version : 1.9 / 2.0

Penalty acc1.png

Possible Reason :

SST Penalty Account will be used in SST Committed journal entry. In this case, SST Penalty AccNo is not assigned in SST Settings.

Solution (1) :

1) Go to Tax > Tax Code Maintenance > Configure Malaysia SST and click on Wizard.

Penalty acc2.png

2) Run the tax code wizard and make sure your answer is Yes for Do you wish to generate Proposed SST Account. System will auto create proposed SST account for SST Penalty Account (SST-4040), then click on Save. You may commit the SST processor now.

Penalty acc3.png

Solution (2) :

Manual assign account by go to Tax > Tax Code Maintenance > Configure Malaysia SST > SST Option > SST Setting

Penalty acc4.png

Here you may assign your SST Penalty Account No and click on OK.

(If you don’t have SST Penalty Account yet, may click on Open Account Maintenance to create it.)

Penalty acc5.png

By : Ju Lee 181201, Lay Swan 181219, P190102

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