Troubleshooting: Failed to login to AutoCount Accounting 1.8 Consolidate Financial Report

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Question: Failed to login AutoCount Accounting 1.8 Consolidate Financial Report, error message prompted “Cannot open database “AED_Express” requested by the login. The login failed. Login failed for user ‘sa’.”

Version: 1.8 / 1.9 / 2.0

Login consolidation1.png

Possible Reason:

The database previously set in consolidated profile has been deleted. However, the configuration in consolidated profile hasn’t been cleared. Thus, you can’t login to any account book in consolidation mode to consolidate financial report.

Solution (1) :

For this issue, temporary work around solution is to create new account book with the same database name “AED_Express”. You should be able to login to consolidation mode after created new account book.

To delete this account book from consolidated profile,

Login to any account book in consolidation mode and click on Consolidate Profile.

Login consolidation2.png

Select account book you wish to delete from the consolidated profile and click on Delete.

Login consolidation3.png

Click on Yes to delete the record.

Login consolidation4.png

Solution (2) :

There is another way to delete consolidate profile from SQL Management Studio.

1) Login to SQL Management Studio, go to Databases, click on AUTOCOUNT_CONSOLIDATE, and click on New Query, type the following SQL query and click on Execute.

This SQL query is to show a listing of relevant files.

select * from ConsolidateProfile

Delete consolidate1.png

2) To delete all consolidate profiles, type the following SQL query and click on Execute.

delete from ConsolidateProfile

Delete consolidate2.png

Now, you should be able to login Consolidated account book, and you may maintain new consolidate profile.

Note : To delete a specific consolidate profile only, just add a condition at SQL query.

Example :

delete from ConsolidateProfile where AccountBookKey = X (value X can obtain from the result of the first SQL query)

By: Julee 180302, Km 180305, P180308

By : Ashikin 200320, Lay Swan 200326, P200327

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