Open main menu

Troubleshooting: Failed to register the Database Server to USB key in AutoCount Backup Server Setting

Question: Error message prompted when Register the Database Server to USB Key in AutoCount Backup Server Setting “No connection could be made because the target machine actively refused it … …”

Version: 1.8 / 1.9 / 2.0

Register dongle1.png



Possible Reason:

The Port in AutoCount Backup Server Setting is different with the Server Port in AutoCount Accounting USB Key Server Monitor.


Register dongle2.png

AutoCount Backup Server Setting Port: 9560


Register dongle3.png

AutoCount Accounting USB Key Server Monitor Server Port: 9561


Solution:

Change the Port in AutoCount Backup Server Setting follows the Server Port in AutoCount Accounting USB Key Server Monitor.


Register dongle4.png


You should be able to Register the Database Server to USB Key.

Register dongle5.png


By: CY 171024, 171025, P171103



Go to menu