View source for Troubleshooting: Gift Rule – Journal Entry not balance

'''Question:''' when I try to create a new Gift Rule transaction which is more than RM500, error message prompted ‘Journal Entry not balance’. Why?


[[File:JEnb1.png]]


<u><b>Possible Reason:</b></u>

You have pre-set a tax code (that charges GST) for GST on Gift Rule Account. This will cause the journal to be created not balance.



<u><b>Solution:</b></u> 

Remove the pre-set tax code for this account number. 


Please check on <span style='color:red'>GST Setting > Gift rule</span>; to find out what is the assigned Debit Account No.


[[File:JEnb2.png]]


Then go to <span style='color:red'>GL > Account maintenance</span>, 


[[File:JEnb3.png]]



Edit that defined Account No (in this case it is GST-9030), remove the default output tax code so that it becomes <<null>> as this default output tax code will calculate 6% and cause the journal entry not balanced.


[[File:JEnb4.png]]



Create new Gift Rule transaction and it should be working fine now.



By: Julee 180220, KM 180226, P180227




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