Troubleshooting: Installation did not start when double click on AutoCount Setup file/Installer

Question : When I double click on AutoCount setup file, nothing happens! Even I copy/download the setup file and run again, installation still do not start. Why?

Version : 1.8 / 1.9 / 2.0

Possible Reason :

The setup file/installer being blocked.

Solution :

1) Right click on the setup file/installer and select for Properties.

Cannot open file2.png

2) Check the checkbox of Unblock and then click on Apply and OK.

Unblock installer.png

3) You should able to run the setup now.

Note : Please seek assistance from your software dealer if the problem still persists after performing the steps as above.

By : Lay Swan 181114, P181119

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