Troubleshooting: Installation error – An unexpected error is keeping you from creating the folder

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Question: When I install AutoCount, it prompts me this an error ‘An unexpected error is keeping you from creating the folder’? what can I do?

Version: 1.8 / 1.9 / 2.0

Creating folder1.png

Possible Reason:

This error may due to hard disk is corrupted or windows Operating System is corrupted. Thus, you are unable to install AutoCount into your pc.


You are advised to seek assistance from your IT administrator to fix this issue.

By: Hui Yan, 180125, KM 180129, P180130

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