View source for Troubleshooting: Item searched does not appear at Stock Item Inquiry

'''Question :''' I tried to search item at main page but the item is not shown in Stock Item Inquiry?

<b>Version :</b> 1.8 / 1.9


[[File:Search item1a.png]]


[[File:Search item2b.png]]


<u><b>Possible Reason :</b></u>

The status of that item is inactive.


<u><b>Solution :</b></u>

Only active item will show in Stock Item Inquiry. If you wish to inquiry an inactive item, then you have to activate the item first before inquiry.

1)	Go to <span style='color:red'>Stock > Stock Item Maintenance</span>, <span style='color:red'>Edit</span> and <span style='color:red'>check</span> the checkbox of <span style='color:red'>“Active”</span>.

[[File:Search item3c.png]]


2)	Search the Item again from main page and the item code is shown now. 

[[File:Search item4d.png]]


By : Faridaa 190125, Lay Swan 200228, P200228


{{NavigateForUser}}

[[Category:Users]]