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Troubleshooting: Item selling price does not follow the setting in Item Price Book

Question: I have set the promotional price for Debtor A in Item Price Book Maintenance, but when I create a new invoice, the selling price does not follow the price set in Item Price Book?

Version: 1.8 / 1.9 / 2.0

Itempricebook2.png


Itempricebook3.png


Possible Reason:

You didn’t check the Sales Auto Price option 'Use Price Book'


Itempricebook4.png


Solution:

Go to Tools > Options > Invoicing > Auto Price > Sales Auto Price, Check the Sales Auto Price option 'Use Price Book'.

Note: If none of the checkboxes is checked, the Standard Selling Price at Stock Item Maintenance will be used.


Itempricebook5.png


By:Lay Swan 170918, KM 170918, P170920

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