Troubleshooting: Login Message – You don’t have permission to access any account book yet. Please contact your administrator for assistance

Question: When I login AutoCount On The Go (AOTG), there is an error message indicated on my browser ‘You don’t have permission to access any account book yet. Please contact your administrator for assistance.’ What is the message for?


Access permission1.png



Possible Reason:

This message is due to the setup is not completed at server or setup steps of AOTGClient was wrong.


Solution:

Please follow AOTG page to install.

Installation Guide for AOTG



By: CK 171226, KM 180403, P180409



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