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Troubleshooting: Login error - 'This account book was either in progress of year end closing or failed during Year End Closing’…

Question: When login AutoCount, message prompted: 'This account book was either in progress of year end closing or failed during Year End Closing. It is not allowable to login to this account book'. What should I do?

Version: 1.8 / 1.9 / 2.0


Possible Reason:

The Year End Closing still in progress or it was failed due to certain reason such as power failure or interrupted by user.


Solution:

1) Login to Auto Count 1.8 Management Studio, Go to Tools > Reset Year End Closing in Progress.


Year end failed1.jpg


2) Click on Yes.


Year end failed2.jpg


3) Click on OK.


Year end failed3.jpg


Now, you are able to login to AutoCount.



By: Lay Swan 180228, KM 180301, P180308



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