Troubleshooting: Outstanding value is blank in Purchase Invoice or Invoice

Question:Why outstanding value for certain invoices is blank in Invocie grid listing?

Version: 1.8 / 1.9 / 2.0

Outstanding1.png


Possible Reason:

Some of your Invoices or Purchase Invoices did not ‘Post to GL’. Thus, the amount will not be reflected in GL as well as outstanding reports.


Solution:

To check and make sure all the invoices are posted to GL, Click on Others > Post to G/L


Outstanding2.png


Select which documents you wish to post to G/L and click on Post to G/L


Outstanding3.png


Now, the amount is posted to G/L and reflected in outstanding column.


Outstanding4.png


There is another way to post a document to GL, you may click on individual document and go to Edit, click on Post to G/L


Outstanding5.png


By: Jacky 171124, KM 171128, P171206

Go to menu

  AutoCount Accounting 2.0


  AutoCount Accounting 1.8 / 1.9
  AutoCount Payroll
  AutoCount POS


  AutoCount On The Go
  AutoCount Accounting Plug-In Documentations