Open main menu

Troubleshooting: Past Invoice is not shown in Debtor Statement

Question : I've keyed in past year outstanding Invoice, but why it is not shown in Debtor Statement?

Version : 1.8 / 1.9 / 2.0

Past inv1.png

Possible Reason :

You’ve keyed in the past invoice at Sales Invoice, you should key in at AR Invoice Entry.

Solution :

Delete the Sales Invoice, and key in at AR > AR Invoice Entry.

Past inv2.png

Then inquiry again the Debtor Statement, and now the past invoice is shown.

Past inv3.png

By : Lay Swan 181011, P181016

Go to menu