Troubleshooting: Permanent license becomes Trial license: Difference between revisions

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'''Question:''' Permanent licence of my account book has been changed to Trial license after changing company name & address?
 
'''Question:''' Permanent licence of my account book has been changed to Trial license after changing company name & address?
   
<b>Version:</b> 1.8 / 1.9 / 2.0
+
<b>Version:</b> 1.8 / 1.9
   
   

Latest revision as of 09:47, 16 April 2020

Question: Permanent licence of my account book has been changed to Trial license after changing company name & address?

Version: 1.8 / 1.9


Answer:

AutoCount Accounting license for each account book is issued based on the company's registered name & address. Any changes of name or address will affect the validity of license. .


Solution:

To change company name, you need to provide SSM Form 13 to Autocount.

To change the address, you need to fill out "Change Address Form" from AutoCount.


By:Michelle 170714, KM 170717; P170801

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