Troubleshooting: Picture is not shown when preview report

Question : I have added a picture in further description, but why when preview it is not shown?

Version : 1.8 / 1.9 / 2.0


Fd pic1.png


Fd pic2.png


Possible Reason :

The system will recognize picture as null if it doesn’t come with character.


Solution :

Maintain at least a space bar just like the following screen.


Fd pic3.png


Then the picture will be displayed.


Fd pic4.png



Note : Please seek assistance from your software dealer if the problem still persists after performing the suggested steps.


By : Jacky 190131, Lay Swan 200505, P200507



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