Troubleshooting: Preview Report error – Could not load file or assembly…

Question: I have encountered an error when preview an invoice report. The error message is ‘Could not load assembly…’ What should I do?

Version: 1.8 / 1.9 / 2.0

Load assembly1.png



Possible Reason:

This issue may be caused by missing or damaged files of Microsoft.Net Framework 4.


Solution:

Uninstall and reinstall the Microsoft.Net Framework 4 on your pc.

- For AutoCount version 2.0 : Microsoft.Net Framework 4.6.1 and above.


1. Click on the Start button and click on Control Panel.


Load assembly2.png



2. Click on Programs and Features.


Load assembly3.png



3. Right click to Uninstall the Microsoft.Net Framework 4 Client Profile & Extended from the program list.


Load assembly4.png



4. Restart your computer and reinstall the Microsoft.Net Framework 4. You may get the Microsoft.Net Framework 4 web installer from the following link:

[Dowwload Microsoft.Net Framework]


5. Login to AutoCount system, you will be able to preview the report.



By Jacky 170929,KM 180404, P180409



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