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Troubleshooting: Restore Error - SQL Server cannot process this media family

Question: Error message: "This media family on device …. is incorrectly formed. SQL Server cannot process this media family." upon Restore.

Version: 1.8 / 1.9 / 2.0

Restore error incorrectly formed.png

Possible Reason:

The version of SQL Server (SQL Server 2012) for the account book to be restored is higher/newer than that installed in your existing server (SQL Server 2008 or 2005).


Please install the SQL Server 2012 in order to restore account book into this server.

By:Soh Wee 160801, KM 170607; P170801

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