Troubleshooting: Rich Text showing unreadable Text

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Question : When I try to type some rich text in AutoCount Accounting, it shows weird wordings which is unreadable. How can I solve this?

Version : 1.8 / 1.9 / 2.0

Richtext unreadable.png


Possible Reason :

The PC is running operating system of Windows 10, version 1803 and above, and the "Beta: Use Unicode UTF-8 for worldwide language support" feature is enabled.


Solution :

You will need to disable this new Beta feature introduced by Windows.

Go to Control Panel > Region > Switch to Administrative Tab > Click on “Change system locale…”, uncheck the checkbox “Beta: Use Unicode UTF-8 for worldwide language support”, click on OK , Apply and OK. Then restart your computer.

Richtext unreadable1.png


By : Jae Sen 190731, Lay Swan 190731, P190805



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