Troubleshooting: SST on Payment AccNo is empty or invalid

Question : When I try to run SST Processor, error message prompted “SST on Payment AccNo is empty or invalid”. What should I do?

Version : 1.9 / 2.0


SST on payment invalid1.png


Possible Reason :

You’ve not assigned “SST on Payment Debit or Credit account”.


Solution (1) :

1) Go to Tax > Tax Code Maintenance > Configure Malaysia SST and click on Wizard.

SST on payment invalid2.png


2) Run the tax code wizard and system will auto create the SST on Payment account (SST-3020).


3) Then go to Tax > Tax Code Maintenance > Configure Malaysia SST > SST Option > SST Setting > SST on Payment, Debit Account No. is auto assigned, you must assign your Credit Account No. and click on OK.

SST on payment invalid3.png


Or Solution (2) :

Manually assign account by go to Tax > Tax Code Maintenance > Configure Malaysia SST > SST Option > SST Setting > SST on Payment.

(If you don’t have SST on Payment Account yet, may click on Open Account Maintenance to create it.)

SST on payment invalid4.png


By : Soh Wee 190227, Lay Swan 200224, P200225



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