View source for Troubleshooting: Sales Agent’s commissions not shown after maintaining the commission account in Sales Agent Contribution Report

'''Question:''' The customer has paid for the invoice and commission account already maintained in Sales Agent Contribution report, but why the commissions amount still showing zero?

'''Version:''' 1.8 / 1.9 / 2.0


[[File:Sales agent comm1.png]]


<u><b>Possible Reason :</b></u>

You haven’t paid the commission to that sales agent or you did not assigned the correct Sales Agent when you pay the commission.


<u><b>Solution :</b></u>

You may key in the commission pay through Cash Book Entry or Journal Entry.<br/>

Please make sure you select the correct commission account and assign the correct Sales Agent.


[[File:Sales agent comm2.png]]


Inquiry again the Sales Agent Contribution report, the commission of the sales agent has been displayed.

[[File:Sales agent comm3.png]]


By: Christine 210818, Lay Swan 210827, P210827

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