View source for Troubleshooting: Serial Numbers are not shown in detail in Invoice

'''Question :''' In Invoice : I-000014 the serial numbers are shown in detail (A0001, A0002, A0003), but in I-000015 it just shown in a range (B0001 -> B0003). Why? How to make it to show in detail?

<b>Version :</b> 1.8 / 1.9 / 2.0

Invoice I-0000014: 

[[File:SN in detail1.png]]


Invoice I-000015: 

[[File:SN in detail2.png]]


<u><b>Possible Reason :</b></u>

Upon creating Invoice I-000015, user has directly keyed in the serial number in Starting S/N and Ending S/N column as below.

[[File:SN in detail3.png]]


When preview invoice the serial numbers will be shown as a range.

[[File:SN in detail2.png]]


<u><b>Solution :</b></u>

1)	<span style='color:red'>Delete the item detail line</span> for I-000015 and <span style='color:red'>Save</span>.

2)	<span style='color:red'>Edit</span> again the Invoice to <span style='color:red'>add back the Item b</span> and <span style='color:red'>key in/scan</span> the serial numbers <span style='color:red'>one by one</span>, or <span style='color:red'>double click (to choose) the Serial Number</span> from the Available Serial Numbers, then <span style='color:red'>Save</span> the Invoice.

[[File:SN in detail5.png]]


3)	You may preview the invoice again and now all the serial numbers are shown in detail (B0001, B0002, B0003).

[[File:SN in detail6.png]]


By : Aisyah 181016, Lay Swan 181025, P181102


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