View source for Troubleshooting: Show Instant Info - Price History is empty

'''Question:''' "Price history" is not displayed when click on ‘Show instance Info’ ?

<b>Version:</b> 1.8 / 1.9 / 2.0

[[File:Price history setting2.png]]


<u><b>Possible Reason (1):</b></u>

The options of "Show Sales Price History" and "Show Purchase Price History" in Price History Settings are not checked.



<u><b>Solution (1):</b></u>

1. Click on ‘<span style="color:red">Show Instance Info</span>’

2. Right Click at the empty area of Price History.


[[File:Price history setting.png]]



3. Click on <span style="color:red">Price History Settings</span>.

4. In Price History Settings, check the checkboxes of <span style="color:Red">‘Show Sales Price History’</span> and <span style="color:red">‘Show Purchase Price History’</span>. And click ‘OK’


[[File:Price history setting1.png]]



By:Michelle 170623, KM 170719; P170801



<u><b>Possible Reason (2):</b></u>

Most probably you have selected a <span style="color:Red">Branch</span> and the options of “Show All Branches” is not checked.

[[File:Price history setting3.png]]



<u><b>Solution (2):</b></u>

1)	<span style="color:Red">Right click</span> at the empty area of Price History and click on <span style="color:Red">Show All Branches</span>.

[[File:Price history setting4.png]]


2)	Then, <span style="color:Red">right click</span> and click on the <span style="color:Red">Price History Settings</span>. In Price History Settings, make sure the checkbox of ‘Show Sales Price History’ and ‘Show Purchase Price History’ are checked, and click on <span style="color:Red">OK</span>.

[[File:Price history setting5.png]]


By: Jodie 220314, Lay Swan 220329, P220330

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