Troubleshooting: System can sell item package with the item in back order status

Question: One of the item stock level already reach backorder status, I can't sell it as single item, but why I can sell it as item package?

Version: 1.8 / 1.9 / 2.0

IP back order1.jpg



Possible Reason:

You did not enable the options "check back order quantity in item package".



Solution:

If you wish system to check backorder for item package’s item, Go to Tools > Options > Stock > General Stock Setting, check the checkbox of Check Back Order Qty In Item package, and click on OK.


IP back order2.jpg



System will be checking on backorder for item package’s item now.


IP back order3.jpg



By: Lay Swan 180601, KM 180603, P180612



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