Troubleshooting: Unable to Perform Merge Account

Question: Error message: "To perform merge operation, the Account Number must not a Parent Account Number” when try to perform merge account.

Version: 1.8 / 1.9 / 2.0

Merge 1.jpg

Possible Reason:

The Account Number that you wish to merge to is a Parent Account. It is not allowed, because Parent Account cannot have any transaction.


Go GL > Account Maintenance, to check the account number 905-0000. It was a Parent Account. You may perform merge account to its sub account, 905-0001.

Merge 2.jpg

By: Lay Swan 180626, KM 180627, P180628

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