Troubleshooting: Unable to Save a New Payment Voucher

Revision as of 03:48, 13 October 2017 by Keatmeng (talk | contribs)

Question: Error message: "The value of column DEAccNo in table G/L Detail does not exist in the master file." prompted upon saving Payment Voucher.

Save PV Error.jpg

Possible Reason:

The default Bank Charges Account for the payment method is not defined. When the entry involves bank charges, the system is having problem of to which GL Account the bank charges should be posted.


Go to General Maintenance > Payment Method Maintenance; define the bank charges account for this payment method.

Maintain bank charge.png

By:Soh Wee 160801, KM 170605; P170801

Go to menu

  AutoCount Accounting 2.0

  AutoCount Accounting 1.8 / 1.9
  AutoCount Payroll
  AutoCount POS

  AutoCount On The Go
  AutoCount Accounting Plug-In Documentations